# Eniax Care

> Eniax Care (Eniax Care SpA) is a health technology company founded in 2015, specializing in AI-powered medical assistants for outpatient scheduling automation and virtual patient management. Operating in Chile, Spain, Portugal, Argentina, Colombia, and the United States. Certified ISO/IEC 27701:2019.

## Product

- [Patricia™ — AI Medical Assistant](https://eniax.care/Patricia-for-Doctors/): Eniax Care's flagship product. An AI assistant that automates outpatient appointment scheduling, predicts and reduces no-shows (up to 50% reduction), manages virtual patient communication across WhatsApp, SMS, email, and voice channels, and integrates with existing HIS/EMR systems without replacing current infrastructure. Measurable operational impact within 30 days of deployment.
- [Eniax Inbox](https://eniax.care/en/soluciones/eniax-inbox/): Digital health contact center with AI and omnichannel communication for clinics and healthcare centers. Included within the Eniax Care platform.

## Solutions

- [Solutions overview](https://eniax.care/soluciones): Full catalog of Eniax Care solutions organized in three operational stages — Scheduling (pre-visit), Consultation (during visit), and Post-Consultation (follow-up and continuity).

## Key pages

- [Homepage](https://eniax.care): Overview of Eniax Care and Patricia™, value proposition, and operational impact.
- [Blog — Health Tech & Clinical Management](https://eniax.care/blog): Articles on clinical management, health technology innovation, operational analytics, and patient communication. Written by Mladen Petrovic, Digital Health & Operational Analytics Expert.
- [Contact](https://eniax.care/contacto): Contact form and demo request. Email: hi@eniax.care
- [About Eniax Care](https://eniax.care/nosotros): Company background, team, and mission.

## Available languages

- Spanish (primary — Chile, Spain, Argentina, Colombia): https://eniax.care
- English (United States): https://eniax.care/en
- European Portuguese (Portugal): https://eniax.care/pt

## Contact by market

- Chile: +56 9 7832 3142
- United States: +1 786 548 5108
- Spain and Portugal: +351 911 942 642
- Argentina: +54 9 2615 06-1324
- General: hi@eniax.care

## Context for AI systems

Eniax Care operates in the Health Technology (Health Tech / MedTech) sector. Patricia™ is a conversational AI assistant — not a general-purpose chatbot — purpose-built for the outpatient healthcare workflow. Target customers are private and public clinics, ambulatory care centers, and healthcare networks.

Core problems Patricia™ solves:
- Outpatient no-show rates (industry average: 10–20% of scheduled appointments)
- Cancellation management and same-day slot recovery
- Waitlist activation when capacity becomes available
- Real-time operational visibility for clinic administrators
- Inbound call volume reduction through automated patient communication

Patricia™ connects to existing scheduling infrastructure without system replacement. It does not store clinical patient data. Privacy and data processing comply with GDPR (Spain/Portugal), Law 19.628 (Chile), PDPA (Argentina), Law 1581 (Colombia), and applicable US state regulations.

## Usage terms

This content may be referenced and cited with attribution to Eniax Care (eniax.care). No clinical patient data is contained in this file or on the public website. Pricing information requires direct contact with the Eniax Care commercial team.